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This is the screen where you actually complete the transaction.
Before we enter the amount tendered, let's take a look at this screen. On the left you will see the tax, the total with the tax, and the total with the tax, but no late charges. This is the total that the customer must pay.
You may adjust the late charges you are paying on now by simply reducing the amount tendered and pressing Enter. In the above scenario, if you were to type in $25.00 and pressed enter, the late charges would automatically adjust down to 15 cents. When you complete the transaction there would still be $4.85 left owing on the late charges. Using this method allows you to collect partial payments on late charges easily. However, the program will always add in the full amount of the late charges initially, to try and collect the entire amount. If you make a mistake here, simply press the cancel button or ESCape on your keyboard.
Unless you have auto tendered turned on, or it is a check or a credit card, you will need to enter the amount tendered. (This is the amount the customer hands to you.)
You will notice this is more like entering numbers into a calculator rather than a cash register or adding machine. You do not need to type a decimal point if the amount is just a dollar amount. For instance, to enter $10, just type a 10, then press enter. You do not need to type .00. To type in $10.50, you will need to type 10.5, then press enter.
Once you have entered the amount tendered and pressed ENTER, a message "Ctrl-Enter for 1 or 2 Invoices - Escape to Edit will be displayed. Now you may press ENTER to continue completing the transaction, Ctrl-Enter to print one, or two invoices, or ESCAPE to make corrections or add more items to the POS table. The Ctrl-Enter option simple lets you print one more invoice than normal. The number of invoices are set up in the Company Setup.
Note: If you press SHIFT ENTER, the program will not print any invoices.
A Processing Transaction Screen will show in the center of the screen and in a few seconds the cursor will return to the top of the screen, ready to rent or sell to the next customer.
Printing happens first in the transaction process, so if there is an error, the transaction may not get completed. If an error occurs during this process, it is important for you to go back into the customers POS screen and make sure the transaction items are 'PD' for rental items, or have been deleted for sales items.
At this point you will be brought back to POS1 ready to select the same customer, (the customer ID will still be available), or select another customer to rent or sell an item to.