One of the things that make us feel good about what we are doing is the comments we get from our rental store customers.

So take a moment and read what our rental store customers have to say about us.
Don and Ray at VMT,
Back in November I saw your ad recommending XCharge as a credit card vendor in order to help in collecting late fees, etc.  I was needing something like that in order to help recoup some of the losses I was experiencing in late charges.  Which is a lot of money.  Anyone in this business knows that late charges are a sore subject to customers.  Well I was skeptical of all the benefits I could gain through this, but I called you guys and then Xcharge and switched over in mid November and dropped my other credit card vendor.

Immediately I saved over 40 per month just in rental fees on my other credit card equipment.  Then my first settlement from Xcharge was over 50 dollars cheaper than with the other vendor.  I have been billed 4 times so far from Xcharge and my savings are somewhere in the neighborhood of $75 to $110 per month over my old credit card vendor including rental fees.  I couldn't be happier. 

But that is not the bright spot.  Now, with some degree of confidence, I can use the Xcharge system to get late fees from all of those people who use the credit card. Not all do, but a lot do.  I am now requiring a credit card to start a new account, where before I had no way of storing legally the credit card information, and now I feel pretty confident that those who refuse to start an account without using a credit card are the ones I don't want to rent to anyway. 

My new accounts have dropped a little, but my losses have also dropped from people not bringing movies back.  As to date, I am averaging $150 to $200 dollars a week to my revenue by using the Xcharge system to charge my customers late charges where I couldn't have before- Just praying they would pay some of the late charges they had accumulated.  I give a deal on late charges anyway, and this has helped me in more ways that you can imagine.  This is absolutely the best thing I have done for my business.  Skeptical at first.  But a true believer now.  This will generate, I estimate, around $10,000 extra in revenue for me this year.  That a bunch of rentals at $2.00 a pop which is my rental price.  This is no joke..  I invite anyone to email me about this. 

Also I starting using the Video Display around the same time.  My clerks always hated to ask for late charges.  Like I say, its a sore subject.  With the Video Display, I have another monitor set up so the customers can see.  You have to have a system with two video cards which I did, but you can buy a 2nd video card cheap if you need one.  The other monitor the customer sees, shows them the transaction data, and also the accumulated late charges.  All the customers, bar none, always look at this and say " I didn't know I had late charges", or "I didn't know they were that much." 

This has helped tremendously in generating extra income through late charges for me.  Like I say, I give deals on late charges, but this has helped me gain several hundred dollars a month in late charge revenue. That's right. Several hundred dollars a month.  All the customers have to do is see it in print what their late charges are and it works.  The Video Display has several advertising capabilities which I don't use all of its potential.  I do use to to show a message to check the customers address and phone number. But you can use it to show movies for the week, or deals or specials for the week.  This I hesitated buying for a long time.  But another investment turned out to be gold.

I recommend that if any of your customers haven't used Xcharge and don't have the capability of charging, legally, late charges by their customers through the credit card capabilities, then they need to switch (yesterday if possible) to this system. This is gold in the hands of us "mom and pop" video store owners just hoping we will make it.  Without late charges I couldn't survive.  This has made just survival into profit.   The Video Display program is very important too.  These two items are indispensable to me now.  I don't know now I ever got along without them.

I am now trying your web site deal.  I am looking forward to getting that squared away asap and getting into the website business.  I have a Red Box sitting just 35 feet from my front door outside at a Dollar General Store.  I have to do all that I can, not just to stay up with it, but to beat it.  I am not going to let Red Box put me out of business.  I am going to beat them at their own game.

Like I say.  Anyone who wants to contact me, I will honestly give them a very positive testimonial for these products.

I'm a video store in a small midwest town of about 2000 people and I need everything I can to keep the customers coming in, and knowing that my movies are coming back to me and the late charges are paid on a regular basis.

These products of yours work.  No Lie.  They work.
Yours Truly,
Mike Smock, Owner
Scenic River Video
Doniphan, Missouri
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On another note, in Sept 2012 at your urging and most importantly with your help, we went with X-Charge. That process because of your help was easy, fast and seamless. We are a small, one-store-mom & pop, operation but in a few short months we have generated > $1500.00 in paid late fees. We are not getting rich on that but to us it is like finding money in the street! We are chagrined to think of the $$ we have left on the table over the years by not having this option! It is SO easy to find and charge late fees, thank you for your persistence, emails and urging us to keep up with the times!
Thank you for being a valued resource in the struggle to try to retire before we are 90! J

Leslie, Olson's Video Rental
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"I have had great comments from my customers indicating that the movie viewer is incredible.. and that it's better than Blockbuster. They get to see the trailer and can decide if they want to take the movie home. "
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"During my early years in the DVD rental business, Don and his partner walked me through the setting up and installation of my point of sale software....excellent team, great software, great guys to work with"
Top Qualities: Great Results, Personable, High Integrity - Norman Marsh
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"VMT software is easy to understand and user-friendly. We have great support from Don and Ray."

Nickie Savage
Muskoka Star Entertainment Movie Rental
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"Does everything the store needs it does and then some."
S&S Video Rental, Blairsville, GA
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"Really like the Movie Exchange Button."

California Video Rental, Ephrata, PA
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"You have been more than good. Pleased with support and software. Nothing negative to say about it, everything is positive ."
This That and Everything Rental, Gananoque, ON
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"I Love it!"

Movies And More, Netropolis, Il
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"It's really really good. It was so intuitive my partner who was never in retail was able to learn software in no time, showed him how to use it just once and he said, 'This is easy!'."
Movie Source, Montgomery, AL
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"I like the way Video Shoppe is laid out, it's easy to access and easy to run."
Showtime Movie Rental, Nucla, CO
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"Very easy - Our computer illiterate employee's do just fine. Point, click, scan. and go, easy to put in - no problems with software."
C & C Video Rental Mart, Monett, MO
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"Video Shoppe is leaps and bounds above the system we used to use at BlockBuster. It is user friendly, fast to train clerks and does things in two steps that used to take ten with their (Blockbuster) software."

New Wave Video, Brookings, Oregon
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"Took 3 days to enter my 3800 inventory items. It took me 3 weeks with my last software. It was fast and simple!"
Little Theater Rental, Rayville, LA
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"We've been using your program for years and never had a problem!"
Papa Rock, Dover, TN

"Tried using Movie Collector to run my store. Took 2 1/2 weeks to setup and didn't work. Installed your software and it works great."
Valley Video Rental, Granada Hills, CA
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"HI Don....just wanted to let you know that we've been up and running for a week already.  It wasn't as awful as I thought it would be entering all of the movies.  I don't really have any specific questions right now....just wanted you to know that it was all going good!?
(Email received from Alison - Fort Flick's, Ohio)
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"PROGRAM IS GREAT. BOTH THE BOOK, THE PROGRAM and support are easy to follow. I am not nervous about the program at all. It's so easy to understand, it's fun."
St. Andrews Video Rental And More, Murfreesboro, TN
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"Glad my computer crashed! That forced me to get a new program. Just love the program!"
Videos Tonite, Clifton, Texas
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"The book was an easy read and very informative. I read it cover to cover".
Rewinds Video Rental, Monroeia, IN
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"Ran custom DOS program for 12 years. We were very nervous about switching software, but your program was very easy for everyone to learn. It gives us the reports we never had about people that owed us money. We are very happy we switched and just love the program."
Wally World Video Rental, Sutherlin, OR
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"VMT Software has done a great job in both locations." - Ran Video Deluxe for DOS software at Party Shoppe Video for 7 years. When she opened Party Goods store, "Gotta Party", with 100% sales items in 2000, Colleen bought Video Deluxe for Windows.
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"I just Love the program. Everyone there has been so nice to me."
(Replaced OCI) Reels Video & Game Rental, Grain Valley, MO.

"Everything that could go wrong with this store (opening) has gone wrong, with the exception of your software!"

Superior Video Rental, Atlantic Mine, MI
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Upgraded from our Dos program - "We love the program and we're very glad we upgraded to the Windows version. We didn't lose a drop of data!"
Video Shak, Blanko, TX
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"Easy Set up - Fast conversion - Easy to learn - Took 10 min to teach clerks -  - So easy to use!" -
(
Replaced Video BiBase)  Movie Mania, Cordell, OK
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Very simple to use and fast learning curve, all employee's using only two days after installed."
Brisas Video & Music Rental, Castroville, CA
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"Love it! Works Great!" (replaced Star Tracer)
Cashmere Video Rental, Cashmere, WA
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"It's great - Easy to Learn Software- We are Happy!"
Sundown Video, Elk, Washington
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"Trained all clerks in less than 10 minutes. Information is always at your fingertips."
Wine Country Video, Kenwood, Ca
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Likes Windows Software - "Makes things so much faster using the mouse for adding inventory. Using Enter key during rental is great. Printing name labels has been very good. Program has a lot of great options!"
Jimmy's Pizza, Ripley, NY
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"Had VMT DOS software and upgraded to Windows. Awesome software - fantastic - works great!"
GR Enterprise, Inc., South Hero, VT
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Loves Software, Made her life so much easier.
Hometown Video Rental, Pittsville, NH
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"Fantastic, Parents were not computer literate, picked up the software with no problem. Program really does the job." - Prime Time Video, Bingham, ME - Les (Had Microbiz)
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"Thanks for making such a good software, it's been my best business partner! "
Elm Street Video, Martin, IN - Ken
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"Without this program we would have gone Out Of Business. My wife was afraid of computers, and now she wouldn't be without one! Don and Ray have been great at tech support since we got the program in 1992."
Christian Video, Detroit, MI 
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"Flawless Program!"
C & O Video, Cleveland, OH
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"Very happy with the software, it works!"
Long's Drug Store, Escondido, CA
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"Late fee's have skyrocketed! Couldn't believe it was that easy! - Fantastic Program!"
Tad Video, Erie, PA
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"A lot easier to get work done. We have made a lot more on late charges!"
Andrew's Video Vault, Andrews, IN
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"Quick, easy, and to the point!"
Ace Theatres & Video, Wendell, ID
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"Easy to use, Easy to train clerks."
Take Two Video, Otis Orchard, WA
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"Excellent Movie Rental System, One of the best"
Cenla Video, Colfax, LA
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Very pleased with the product, and you guys have been so nice helping us get set up. Really appreciate it.
Half Moon Video, Cheyenne, WY
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"We ran a custom DOS program for 12 years. We were very nervous about switching software, but your program was very easy for everyone to learn. It gives us the reports we never had about people that owed us money. We are very happy we switched and just love the program." - Wally World Video
Testimonial Video
Our customers are happy!
One of our long time customers, Rick Northrup, let us tape his thoughts on our software.
Video Shoppe is leaps and bounds above the system we used to use at BlockBuster. It is user friendly, fast to train clerks and does things in two steps that used to take ten with their (Blockbuster) software.

New Wave Video, Brookings, Oregon
Took 3 days to enter my 3800 inventory items. It took me 3 weeks with my last DVD rental software. It was fast and simple!

Little Theatre, Rayville, LA
"Program is great. Both the book, the program and support are easy to follow. I am not nervous about the program at all. It's so easy to understand, it is fun."

St. Andrews Video And More, Murfreesboro, TN
1-800-457-7818
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VMT - Makers of Quality Video Rental Software
1-800-457-7818
@VMT Software Since 1989